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Agente de Customer Success

En EasyBroker creemos en el extraordinario servicio al cliente y buscamos a alguien que comparta esta idea y que nos ayude a ponerlo en práctica. Si eres empática y te encanta el trato con las personas queremos saber de ti! Buscamos a una persona que tenga muy buenas habilidades para comunicarse, y que sea muy paciente: les enseñarás a nuestros clientes cómo usar EasyBroker y estarás ahí para solucionar todas sus dudas, así que debes tener gran capacidad para resolver problemas.

También traducirás qué es lo que quieren nuestros clientes, lo comunicarás al resto del equipo y buscarás maneras de hacerlo realidad. EasyBroker ofrece muchas posibilidades de crecimiento y de dejar tu huella en la empresa.

Responsabilidades:

• Dar apoyo y soporte técnico a clientes potenciales por chat, teléfono e email
• Escuchar, atender y comunicar lo que necesitan los clientes: serás el vínculo entre ellos e EasyBroker
• Capacitar a clientes vía online o en persona
• Estudiar la experiencia de nuestros usuarios y evaluar qué falta para mejorarla
• Redactar documentos de soporte y scripts de respuestas
• Trabajar con el equipo de desarrollo para eliminar bugs y mejorar EasyBroker
• Escribir entradas en nuestro blog y publicarlas en redes sociales

Requisitos:

• Carisma, empatía, y aptitudes de servicio al cliente
• Facilidad para explicar y resolver temas técnicos
• Excelente habilidad de expresión oral y escrita
• Mínimo un año de experiencia trabajando en servicio al cliente
• De 22 a 30 años

¿Cómo postularte?

Si piensas que podrías ser un buen candidato para unirte a nuestro equipo, por favor mándanos un mail a jobs@easybroker.com con una carta de motivación describiendo por qué te gustaría trabajar con nosotros, a qué posición te estas postulando y una copia de tu CV actualizado.

Ejecutivo de cuentas

En EasyBroker queremos mejorar la experiencia de las personas que buscan su próximo hogar y queremos encontrar a una persona que nos ayude a compartir con los agentes inmobiliarios nuestra filosofía de cómo lograrlo y así mejorar el trabajo que hacen día a día. Prospectarás y te encargarás de mostrar cómo funciona el producto, y por qué tener EasyBroker les ayudará a mejorar el servicio que brindan a sus propios clientes. Trabajarás una meta de cuentas a cerrar por mes y tendrás un esquema de comisiones y sueldo base.

Responsabilidades:

• Explicar y mostrar los beneficios de EasyBroker que mejorarán su negocio
• Prospección, seguimiento y cierre de clientes potenciales
• Construir y mantener relaciones profesionales y duraderas con los clientes
• Dar apoyo y soporte a clientes potenciales durante el proceso de venta

Requisitos:

• Carisma, empatía, y aptitudes de servicio al cliente
• Facilidad para explicar temas técnicos
• Excelente habilidad de expresión oral y escrita
• De 21 a 32 años

¿Cómo postularte?

Si piensas que podrías ser un buen candidato para unirte a nuestro equipo, por favor mándanos un mail a jobs@easybroker.com con una carta de motivación describiendo por qué te gustaría trabajar con nosotros, a qué posición te estas postulando y una copia de tu CV actualizado.

Ruby on Rails Tech Lead

EasyBroker is looking for a senior developer to lead our engineering team. Our mission is to make the experience of finding a home an awesome one and we're hoping that you can help us fulfill it. We primarily work in Ruby on Rails but we also use React Native for our mobile apps. If you're passionate about writing great code and excited about working with a fun and talented team, contact us.

Responsibilities:

• Build and lead a small team of talented hackers
• Write excellent well tested code using an agile development process
• Review pull requests to ensure the quality of your teammates code
• Optimize application performance and resolve scalability issues
• Work with the team and clients to solve issues and understand user needs
• Deploy new features and fixes on a daily basis
• Solve the toughest problems other team members can't solve
• Balance pragmatic solutions against perfect ones
• Take responsibility for the stability and success of our product from a tech perspective

Requirements:

• Experience creating web apps from start to finish
• Expert in a web framework such as Ruby on Rails
• Experience writing unit and functional tests
• Several years experience and a high level of expertise in a language such as Ruby, Java or Python
• Some experience using JavaScript frameworks and libraries
• Experience managing developers and leading projects
• Belief that you can solve any tech problem thrown at you

What do we do?

At EasyBroker our mission is to make the experience of buying or renting your next home an awesome one. We use Ruby on Rails, Elastic Search, MySQL, React Native and an agile development process to build easy-to-use apps that our clients love.

How do you apply?

Email us at jobs@easybroker.com describing why you would like to work with us, what position you're applying for and an up-to-date copy of your resume. Please be sure to also mention a few examples of web applications you've built and ideally a link to a Github or other public repository where we can get a taste for how you code.

Quality Assurance Engineer

At EasyBroker we're passionate about building well designed easy-to-use products that improve the experience of buying or renting your next home. We're seeking a QA Engineer to ensure that our products work as expected and to assist the development team in delivering well tested bug free code. The right candidate will enjoy and know how to break things and be able to create automated scripts to test web and mobile applications.

Responsibilities:

• Create and review stories in PivotalTracker for features and bugs
• Work with the Customer Experience team to understand how to reproduce bugs reported by users
• Help the development team test new features and ensure that they meet requirements
• Create automated scripts for testing mobile and web based applications
• Estimate, prioritize, plan, and coordinate testing activities

Requirements:

• Experience working in software development
• Excellent written and verbal communication skills
• Great understanding and empathy for our users
• Knowledge of testing tools
• Good understanding of English
• Amazing eye for detail

Preferred:

• Basic experience programming
• Experience working with GIT

What do we do?

At EasyBroker our mission is to make the experience of buying or renting your next home an awesome one. We use Ruby on Rails, Elastic Search, MySQL, React Native and an agile development process to build easy-to-use apps that our clients love.

How do you apply?

Email us at jobs@easybroker.com describing why you would like to work with us, what position you're applying for and an up-to-date copy of your resume. Please be sure to also mention a few examples of web applications you've built and ideally a link to a Github or other public repository where we can get a taste for how you code.

Ruby on Rails Developer

EasyBroker is looking for a few experienced full-stack Ruby on Rails developers to join our small engineering team. Our mission is to make the experience of finding a home an awesome one and we're hoping that you can help us fulfill it. We primarily work in Ruby on Rails but we also use React Native for our mobile apps. If you're passionate about writing great code and excited about working with a fun and talented team, contact us.

Responsibilities:

• Write excellent well tested code using an agile development process
• Review pull requests to ensure the quality of your teammates code
• Optimize application performance and resolve scalability issues
• Work with the team and clients to solve issues and understand user needs
• Deploy new features and fixes on a daily basis

Requirements:

• Experience creating web apps from start to finish
• Expert in a web framework such as Ruby on Rails
• Experience writing unit and functional tests
• Several years experience and a high level of expertise in a language such as Ruby, Java or Python (Ruby experience is not a requirement)
• Some experience using JavaScript frameworks and libraries

What do we do?

At EasyBroker our mission is to make the experience of buying or renting your next home an awesome one. We use Ruby on Rails, Elastic Search, MySQL, React Native and an agile development process to build easy-to-use apps that our clients love.

How do you apply?

Email us at jobs@easybroker.com describing why you would like to work with us, what position you're applying for and an up-to-date copy of your resume. Please be sure to also mention a few examples of web applications you've built and ideally a link to a Github or other public repository where we can get a taste for how you code.

Web Designer

En EasyBroker tenemos pasión por construir productos bien diseñados y fáciles de usar que mejoren la experiencia de comprar o rentar una casa. Formarás parte un equipo de desarrollo pequeño y ágil enfocado en construir las mejores herramientas para inmobiliarios y personas buscando hogar.

El candidato perfecto debe estar determinado a entender el problema que está enfrentando para luego diseñar soluciones que funcionen y se vean increíblemente. Buscamos a alguien que pueda tomar total responsabilidad sobre las nuevas características, y tenga un ojo fuerte para criticar y opinar sobre nuestro producto. Encontrar áreas de oportunidad y empujar su desarrollo.

Responsabilidades:

• Tener la habilidad de entender el problema de diseño que se presenta y cómo puede solucionarse de diferentes maneras.
• Hablar con los usuarios y nuestro equipo de Customer Experience para obtener el mayor feedback posible antes de comenzar un proyecto.
• Crear diseños increíbles basados en los lineamientos del producto y poder responder y pelear por tus ideas.
• Empezar a diseñar en papel y terminar en el navegador. Investigar, diseñar, maquetar y probar tus proyectos, así como buscar el feedback después de lanzarlos.
• Trabajar mano a mano con nuestro equipo de desarrollo para lanzar nuevas características.
• Disposición a escuchar mucho feedback y actuar con base en el.

Requerimientos:

• Cómodo con Sketch y Photoshop.
• Experiencia escribiendo HTML y CSS.
• Haber participado en proyectos de diseño web.
• Atención sorprendente al detalle.
• Estar 100% dispuesto a aprender nuevo software y lenguajes (Javascript, Invision, React Native, Rails, Framer.js).

Preferidos:

• Experiencia con control de versiones (Git).
• Experiencia en proyectos con Bootstrap.
• Experiencia trabajando con un equipo de desarrollo web.
• Experiencia trabajando con Project Management Software (Pivotal Tracker, Trello, Asana, etc.).
• Plus si sabes ilustrar y tienes experiencia diseñando iconos.

¿Cómo postularte?

Si piensas que podrías ser un buen candidato para unirte a nuestro equipo, por favor mándanos un mail a jobs@easybroker.com con tu portafolio de diseño web y una copia de tu CV actualizado.

Marketing Manager

At EasyBroker we're passionate about building well designed easy-to-use products that improve the experience of buying or renting your next home. We're seeking a Marketing Manager with the vision and skills to lead and manage our marketing efforts. The right candidate will be passionate about marketing products, know how to analyze, measure and optimize online campaigns and use their creativity to find new ways of reaching our clients.

Responsibilities:

• Define our marketing budget and decide where and how it should be spent
• Manage online campaigns (Adwords, Facebook and possibly others)
• Write content for our blog, social media and other marketing materials
• Analyze data from A/B tests, logs, reports and our databases
• Work with other team members and partners to create content consistent with our message and standards
• Ensure that EasyBroker is well positioned in search engines
• Assist and decide in which events we should participate
• Decide which key metrics we need to monitor and ensure that we improve them

Requirements:

• Experience managing online ad campaigns and writing blog posts
• Passion and an eye for great design
• Excellent written and verbal communication skills in Spanish
• High level of English comprehension
• Knowledge of SEO

Preferred:

• Basic HTML and CSS knowledge
• Experience marketing a software product

What do we do?

Our mission is to make the experience of buying or renting your next home an awesome one. We use EasyBroker and training to help real estate agents provide excellent service.

How do you apply?

Email jobs@easybroker.com with an up-to-date copy of your resume and a cover letter describing why you would like to work with us and what position you're applying for. Please be sure to also mention any products you've marketed and why you think you would be a good fit for our team.

Product Manager

At EasyBroker we're passionate about building well designed easy-to-use products that improve the experience of buying or renting your next home. We're seeking a Product Manager with the vision and skills to lead product development. The right candidate will be passionate about design, have an amazing attention to detail and a personal mission to make products that users love. The candidate should also be fairly technical, know how to manage a software development team and have experience building web or mobile applications.

Responsibilities:

• Decide which features to implement and more importantly which to not
• Ensure that the development team delivers features on time and working correctly
• Help the development team estimate development
• Test new features to ensure that they meet requirements and user needs
• Carry out user testing to understand where we have usability issues and how users think
• Communicate with the team our short and long term goals and the vision of the product
• Analyze data from A/B tests, logs, reports and our databases
• Work with our designer to create new interfaces and to test designs before passing them to the development team

Requirements:

• Vision, roadmapping, goal setting, user story writing, managing project execution, A/B testing, UI/UX wireframing
• Proven experience and passion for building great products
• Has shipped features across various platforms (iOS, Android, and Web)
• Excellent written and verbal communication skills in English and Spanish
• Great understanding and empathy for our users
• Passion for and an eye for great design
• Basic HTML and CSS knowledge

Preferred:

• Experience analyzing data with SQL
• Experience programming

What do we do?

Our mission is to make it easier to buy or rent your future home. We help real estate agents manage their businesses with EasyBroker and help buyers and renters find their next home with EasyAviso. We use Ruby on Rails, Elastic Search, MySQL, React Native and an agile development process.

How do you apply?

Email jobs@easybroker.com with an up-to-date copy of your resume and a cover letter describing why you would like to work with us and what position you're applying for. Please be sure to also mention any products you've built and why you think you would be a good fit for our team.